Our Program

Our Program

We understand that providing high quality care requires teamwork, so our approach engages the whole health care team and takes place on-site and in-person.

Engaging the Whole Health Center

Upstream delivers CME/CEU-eligible on-site training and technical assistance to health centers so they can remove barriers to same-day offering of the full range of contraceptive methods, including Long-Acting Reversible Contraceptives (LARCs).

We work with health care providers of all types, including hospitals, private practice groups, state and local health departments, Federally Qualified Health Centers (FQHCs), Planned Parenthood clinics, community agencies and more.

“Upstream USA dramatically changed the way we do contraceptive counseling and care. I wholeheartedly recommend this training to any health center interested in best practice.”

— Carolena Cogdill, CEO, Haven Health

  • Training all levels of health center staff to provide excellent, patient-centered counseling in compliance with the CDC/OPA’s Quality Family Planning Guidelines, including shared-decision making and educating women on the full range of methods
  • Developing patient education and consumer marketing materials in multiple languages
  • Increasing staff education about all methods, including IUDs and the implant
  • Training providers to provide voluntary contraceptive counseling that reduces bias and is free from coercion
  • Teaching clinicians how to place and remove IUDs and the implant
  • Providing new learners with access to preceptors
  • Ensuring adequate eligibility screening is being conducted
  • Providing access to contraceptive protocols, policy and procedures, and consent forms
  • Providing customized billing and coding guides for financial and clinical staff
  • Integrating pregnancy intention screening questions into care and electronic medical records
  • Assisting with stocking and supplies
  • Providing workflow assistance that increases single-visit access to all methods of contraception
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Learn more about our trainings or inquire about our projects:
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