Personally Identifiable Information You Provide to Us
We collect Personally Identifiable Information from you only if it is specifically and knowingly provided by you. “Personally Identifiable Information” is information that would allow someone to identify or contact you, including, for example, your name, address, phone number and e-mail address.
You are not required to provide Personally Identifiable Information to visit this Website, but you will need to provide it if you sign up for our email updates, apply for a job or make a donation through our Website.
When you make a donation through the Website, you are redirected to an independent third party to process the donation. That third party collects your Personally Identifiable Information, using its own service providers to complete the transaction, and transmits the payment or donation to us, along with your name, contact information and other relevant details you provided in connection with the transaction. We use this information to process the transaction or account for the donation, as applicable, to communicate with and interact with you as further described below and to meet our legal obligations.
Automatically Collected Non-Personal Information
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We use Google Analytics to help us evaluate and measure the use and performance of our Website. For more information about how Google Analytics collects and processes data, we recommend that you visit https://policies.google.com/technologies/partner-sites. To opt out of the aggregation and analysis of data collected about you relating to your use of the Website by Google Analytics, visit https://tools.google.com/dlpage/gaoptout and download and install the Google Analytics Opt-out Browser Add-on.
Our third-party service providers who process your Personally Identifiable Information are contractually bound to keep your information secure and to maintain security systems and procedures designed to do so.
Unfortunately, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your Personally Identifiable Information, we cannot guarantee its absolute security.
We are not in the business of selling your Personally Identifiable Information or using your Personally Identifiable Information for purposes other than our own internal use or to provide you with services that you request. For example, we may use your Personally Identifiable Information for the following purposes:
- Operating our organization;
- Acknowledging contributions and thanking you if you choose to make a donation;
- Conducting and supporting fundraising efforts;
- Providing you with newsletters and other email updates;
- Conducting surveys, internal research and analytics to help us improve our services;
- Preventing, investigating or providing notice of fraud or other unlawful or criminal activity, and meeting our legal obligations; and
- Investigating and resolving disputes and security issues and enforcing our Website Terms and Conditions.
Service Providers: Certain of our third-party service providers have access to your Personally Identifiable Information as needed in order to perform services on our behalf, such as processing donations and job applications. These service providers are not permitted to use your Personally Identifiable Information for other purposes.
Legal and Safety: If law enforcement or judicial authorities require us to provide them with your Personally Identifiable Information, we must cooperate with the authorities if their request is supported with the necessary legal documentation. We may also disclose your Personally Identifiable Information to third parties in connection with claims, disputes or litigation, when otherwise required by law, or if we determine its disclosure is necessary to protect the health and safety of you, us or others or to enforce our legal rights or contractual commitments you have made.
By using the Website, you acknowledge that we are providing the Website for general informational purposes only and not for the purpose of giving you any medical advice. You should not rely on the Website for medical advice or for evaluating any medical advice regarding any disease or medical condition. We recommend that you consult with a doctor or other health care professional for medical advice or information about diagnosis and treatment.
The Website is not directed to, and we do not intend to or knowingly solicit or collect information from, persons under the age of 13. If you are under the age of 13, please do not use the Website or provide us with any information.
Upstream USA, Inc.
1630 San Pablo Ave. Suite 400
Oakland, CA 94612